K. Croxon

I've been using Firefox for a few months and been very pleased with it.  But I am having trouble using it to do my banking at Scotia.  When I call them for help, they only support Internet Explorer.  What Firefox settings are preventing access?

John S.

I use Firefox V1.5 on Scotia with no problems.  For Firefox to work properly you must have “Java Runtime” installed first (free from www.sun.com). 

Then, in Firefox V1.5, go to Tools > Options and click on the Content Icon and check both the Enable Java and Enable JavaScript Boxes. 

Lastly, click on the Advanced Icon > Security Tab.

Click OK.  Re-start Firefox and test on the Scotia site. 

M.I.G.S.

I recently updated my ATI graphics drivers and now when  Windows boots I get an error message saying something about Cli.exe not loading, 3 times.  Then windows loads normally.  What is Cli.exe?

Bob (2)

Search google for “Cli.exe”.  Google identifies it as ATI's Updater program.  My guess is that your previous download was corrupted.  Delete the previously downloaded file, and in Add/Remove Programs un-install all ATI files listed.

Download the driver again, then go to Control Panel > System > Hardware Tab > Device Manager Button and click the [+] to show your graphics Adapter.  Right-click and choose Properties, click on the Drivers Tab and un-install the driver. 

Reboot Windows and install the driver file you just downloaded.  It should fix it.

M.I.G.S.

I used Firefox to go to www.elliotlakecomputerclub.com to download the Minutes and when they opened, the graphics were all screwy.  What's up with that?

John S.

Firefox adheres to web standards, but Internet Explorer doesn't.  Our website is designed using Microsoft FrontPage. 

FrontPage and Internet Explorer work well together because they are both written by Microsoft.  To see the Minutes as a a pretty web page, use IE.  If you want security, use Firefox.

This is a very common problem with Microsoft web tools.

Ron Lawson

Last meeting, someone asked why they only see a Red [X] instead of pictures on some websites.  I found a document that  explains possible causes.  Can we include it in the Minutes?

Bernie

M.I.G.S.

I recently downloaded and installed the latest version of Zone Alarm.  It just started asking me to upgrade to Pro every time I boot.  What's up?

The free version AND the Pro trial version download as one program.  When you install ZA, one of the screens asks you to choose the Trial version or the Free version, and defaults to the trial version.

Un-install and Re-install and watch for the “Version” screen and click on the free version, and continue. That should fix it.

M.I.G.S.

I just finished a Windows update for Internet Explorer and now I can't connect to the web.  How do I fix this?

Bob (2)

Open IE and click on the Tools Tab, then choose Internet Options...  Then click on the Connections Tab and click on the LAN Setting Button.  You should see this screen:

Check the Automatically detect settings Checkbox and Click OK several times to return to IE.  Then, close IE and Restart IE to use the new settings.